Our Policies

  • Late Arrival

    Sonder Esthetics and Nail Care gives 10-minute grace period to arrive to your appointment. Clients that are late to their appointment may run the risk of their treatments/appointment being shortened but still charged the full-service fee OR may be required to pay 50% of the service and reschedule

  • Minor

    All Clients under the age of 18 are required to have a parent of legal guardian present at all their appointments.

  • Reschedule/ Cancellations

    In event of Rescheduling/ Cancellation, Sonder Esthetics and Nail Care asks that you allow at least 48 hours advance notice.

  • Additional Guests

    For your safety and ours, please do not bring extra guests or children with you to your service. Our equipment is not safe for small children and our insurance does not cover injury cause to anyone that is not receiving services.

FAQ’S

  • How Can I Book an appointment?

    You can easily book an appointment with me in two ways:

    Online Booking: Visit our website, where you can conveniently schedule your appointment through our online booking system.

    Contact Us: Feel free to get in touch with us directly through phone or email to arrange your appointment or if you have any questions or special requests.

  • Do You Offer any package deals or Loyalty Program?

    Do you offer any package deals or loyalty programs?

    We value your referrals! When you refer someone to our services, both you and the person you refer can enjoy a 15% discount on your next appointment as a token of our appreciation. It's our way of saying thank you for spreading the word about our services.

    We also offer first-time client special and other time saving packages for your convenience

  • what Products do you use or recommend?

    We take pride in our partnerships with industry-leading brands, including Dazzle Dry, FarmHouse Fresh, Glymed Plus Skincare, and Osmosis Beauty.These collaborations allow us to offer you a holistic and results-driven skincare experience, featuring high-quality products that enhance the effectiveness of our treatments.

  • what are you Qualifications and Experience?

    In addition to my extensive 10+ years of experience in the industry, I am committed to continuously expanding my knowledge and expertise. I invest in yearly training with Dazzle Dry, hold certifications as a 2x certified acne specialist, and pursue ongoing education and training with Glymed Plus and Osmosis Beauty. These efforts ensure that I stay up-to-date with the latest advancements in skincare and can provide you with the best and most effective treatments.